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Your account data on frada188 is collected and used only to run your session, process transactions through DANA or Bank Transfer, and keep your access secure across devices. This page explains what we collect, why we collect it, and what choices you have.
When you open an account with frada188, we collect the information needed to verify your identity, process your transactions, and maintain your session across devices. This includes your registration details, login activity, payment references tied to DANA or Bank Transfer, and device identifiers that help us recognize your session whether you are on mobile or desktop. We do not sell your personal data to third parties. Information shared with payment processors — such as those handling DANA or Bank Transfer — is limited to what those processors need to complete your transaction. We may share data with service providers who operate parts of our platform under confidentiality obligations. Data is retained for as long as your account remains active and for the period required by applicable regulations in regions where our service is available. Where local law and eligible region requirements apply, your data handling is subject to those local obligations. If you close your account, we will retain only what is required for legal or audit purposes, then delete the rest in line with our retention schedule. You can review the data associated with your account by logging in and visiting the account settings section. For requests that go beyond self-service, our support team is reachable through the contact paths listed further down this page.
This policy applies to data collected directly through frada188 when you access the platform in regions where local law permits. Understanding what falls inside and outside this policy helps you know where to direct questions.
Covers all data collected when you register, log in, or manage your account settings on frada188, including session tokens and device identifiers used to keep your access continuous across screens.
Applies to payment references created when you use DANA or Bank Transfer through our platform. We hold only the reference data needed to reconcile your wallet and account history — we do not store full payment credentials.
Covers cookies and analytics data collected while you browse frada188. These help us understand which sections you visit and improve navigation. You can review cookie preferences through your browser settings.
Does not extend to external sites, payment gateways, or services linked from our platform but operated independently. Those services have their own privacy practices, and we encourage you to review them directly.
frada188 gives you direct ways to manage the data tied to your account. Most actions are available without contacting support — your account dashboard shows your registered details, transaction references, and session history after login. If something looks incorrect, you can update standard fields directly from the settings page. For requests that go beyond what self-service allows — such as asking us to export a summary of your data, correct information that cannot be edited in-app, or submit a formal question about how your data is used — our support team handles these on a case-by-case basis. Availability of certain rights may depend on local law and the eligible region from which you access the service. Submitting a request does not automatically close your account; those are separate steps if you choose to proceed that way.
Log in and open the account settings page to see your registered email, payment references, and recent login activity. No support request is needed for a standard account review.
Update your display name, contact email, and linked payment details directly in account settings. For fields locked after verification, contact support with your account reference number.
Send your question through the support contact paths on this page. Include your registered account email so we can locate your record and respond accurately.
To request a data summary or account closure, contact support with the subject clearly stated. Processing time depends on verification steps and applicable local requirements.
If you have a question about your data, a correction request, or want to understand how a specific piece of information is used, the paths below connect you to the right place. Have your registered account email ready when you reach out.
Open the chat widget from any page after logging in to reach the support team directly. This is the quickest route for account-specific privacy questions.
Send your request to the support email address shown in your account settings page. Include your account reference and a clear description of your request so we can respond without back-and-forth.
For standard reviews and edits, your account dashboard is available after login. Check the settings section first — many data requests can be resolved there without waiting for a response.
We apply session-level security to your account so that your login state and payment references are not accessible outside your authenticated session. Device continuity features use identifiers stored locally on your device — not linked to payment data — so your place in the platform carries across screens without exposing sensitive details.
We use session cookies to keep you logged in and analytics cookies to understand navigation patterns. No advertising cookies are set by frada188 directly. You can clear or block cookies through your browser; note that blocking session cookies will affect login continuity.
Active account data is retained while your account is open. After account closure, we keep only what applicable regulations require, then delete the remainder on our standard retention schedule. You can ask support for details relevant to your region.
DANA and Bank Transfer transaction references are stored only as reconciliation records. Full payment credentials are handled by the respective payment processors, not stored on our platform.
When this policy changes in a material way, we will post the updated version on this page with a revised date at the top. Continuing to use your account after a policy update means you have seen the updated terms. Contact support if you have questions about any change.
These answers cover the questions we hear most often about data, account access, and your rights on frada188.
We collect your email address, a username, and the details you provide during account verification. Once you add a payment method, we also store a reference tied to that DANA or Bank Transfer transaction. We do not collect payment credentials directly.
Yes. Log in and open the account settings section to review your registered details, linked payment references, and recent login history. If you need a more complete summary, contact support with your account email and we will handle the request from there.
Standard fields like your display name and contact email can be updated directly in account settings. For verified fields that cannot be edited in-app, contact support with your account reference number and a description of what needs to be corrected.
We share data only with the processors needed to run your transactions — such as those handling DANA or Bank Transfer — and with service providers operating parts of our platform under confidentiality agreements. We do not sell personal data to third parties.
After closure, we retain only what applicable regulations in your eligible region require for audit or legal purposes. The rest is deleted on our standard retention schedule. You can ask support for the specific timeframe relevant to your situation.
Reach the support team through live chat after login or via the support email shown in your account settings. Include your registered email and a clear description of your concern. For formal requests such as data export or account closure, state that clearly in your message so it is routed correctly.